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Ordering Information

Four Ways to Order
Gifts
Sizing
Embroidery Info
Catalog & Fabric Samples
Shipping Information
Return Policy
Privacy Policy
Company Contact Information
MACHINE WASH COLD
TUMBLE DRY LOW
MADE IN THE USA



Four Ways to Order~

Secure Online Order--
Each product page has an 'Add to Cart' button that will navigate you to our Shopping Cart. On the Shopping Cart page the 'Complete Order' button will navigate you to our secure online order form. Available 24 hours a day. You will receive an email order confirmation and an email shipping notification.
Phone Order--
If you would rather place your order by phone, or if you are unable to connect to our secure server, call us toll free    1-866-229-4327     Monday - Saturday 9 am to 4 pm PST.
Fax Order--
Print out the online order form BEFORE clicking the 'Verify Order' button, and fax it to us, or fax us the back cover of the catalog with your selections. Please add $7.50 for shipping and handling. Our Fax No. is   503-626-1646.
Mail Order--
Print out the online order form BEFORE clicking the 'Verify Order' button, and mail it to us, or send us the back cover of the catalog with your selections. Please add $7.50 for shipping and handling.
We proudly accept

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Gifts~

If you are ordering a gift and want it sent directly to that person, enter their address in the Shipping Address area. We will ship the order to the gift recipient with a gift card naming you as the sender. If you want a personal message on the gift card, please send us that information by using the Contact Us page. We will mail the receipt to you. Gift recipients are provided our Return Policy.


Sizing~

To help with sizing we have photographed the mannequin we use for our website with a tape measure that begins at the shoulder. We always use the 6 month size clothing for our photos.

6 month fits 13 to 18 lbs
25 to 27 inches tall

12 month fits 18 to 22 lbs
27 to 29 inches tall

18 month fits 22 to 25 lbs
29 to 31 inches tall



Embroidery Information~

Embroidery Personalization is available on several of our Baby Tropic Gear products.

Add the embroidery option to the shopping cart when you make your selections. After you have submitted your order, please use the Contact Us page to let us know the name you would like embroidered and which font from the choices to the right.

Please allow 5 to 7 days for shipment.

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Catalog & Fabric Samples~

Catalogs and fabric samples are available. Please use the Contact Us Page to request yours.


Shipping Information~

For a Limited Time Enjoy FREE Shipping on all Orders!

Orders placed April 27 through May 18 will be shipped May 19
With personalization May 21


We ship all orders to USA addresses via U.S. Postal Service Priority Mail, Delivery Confirmation, with Insurance. We will ship your order within 48 hours. MOST orders are shipped the next business day. You will receive an email Shipment Notification the day we ship your order. You should receive your order in 2 to 3 business days after the shipping date. This estimate is based on the information the U.S. Postal Service provides and Baby Tropic Gear is not responsible for shipments taking longer than stated. Shipping charges are listed below. Need Express Mail Shipping? Please contact us for rates.

ORDER TOTALSHIPPING
Any Amount$7.50


All international shipments are by U.S. Express Mail. Please contact us for rates.

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Return Policy~

In purchasing products from our website, by telephone, by fax, or by mail, you agree to the terms and conditions of our Return Policy. Our Return Policy states:

You may return items purchased directly from Baby Tropic Gear for exchange or full refund of merchandise cost, within 30-days from the date of shipment. Items being returned must not be worn, laundered, or damaged in any way, and must have the hang tag still in place. Personalized items are not returnable. Gift recipients are given our Return Policy.

Our regular shipping and handling charges apply to reshipments. You must notify us prior to returning items. Be sure to send returns and exchanges via the Postal Service as other carriers such as United Parcel Service (UPS) and FedEx cannot deliver to our Post Office Box. It is recommended that you purchase Insurance for your package for the appropriate amount as Baby Tropic Gear will not be responsible for lost or damaged parcels. Our address is P.O. Box 91568, Portland, OR 97291


Privacy Policy~

Baby Tropic Gear values its customers and respects their privacy. All customer information is for our processing purposes only. As we receive information, a hard copy is made and the transmission is promptly deleted. We keep information only to communicate with you about our products, services, and promotions. If at any time you wish not to receive email from us, simply let us know and we will cease immediately. We do not sell or disclose any information about our customers to any third parties.

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Company Contact Information~

Mailing Address:
         Baby Tropic Gear
         P.O. Box 91568
         Portland, OR 97291

Phone:
         Toll Free  1-866-229-4327
          Portland Area  503-643-5949

FAX:
         503-626-1646

Email:
         info@babytropicgear.com
Subject Line: WEBSITE CONTACT




©2008 Baby Clothes Company - Baby Tropic Gear - All Rights Reserved
P.O. Box 91568, Portland, OR 97291
Toll Free: 1-866-229-4327 - FAX: 503-626-1646